occupancy call center

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Part-2 #Utilization vs. #Occupancy in #BPO | #Call #Center | #RohitNarang #Shorts #shortsvideo

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Part-1 #Utilization vs. #Occupancy in #BPO | #Call #Center | #RohitNarang #Shorts #shortsvideo

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What Would be Occupancy % If 50 Agents , 200 Calls , 300 AHT | #occupancy #excel #education

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How To Calculate Agents Required In Call Center considering break time, #shrinkage and #occupancy

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Occupancy has a Direct Correlation to Contact Center Agent Attrition!

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Drawing direct correlation between high occupancy and agent attrition

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Occupancy V/S Utilization in Inbound Call Support #occupancy #utilization #capacityplanning #wfm

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BPO/Call Centre - Occupancy & Utilization

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Maximum Occupancy - The Most Common Resource Planning Mistake